27 comments found.
I imported the demo, but have discovered the Services demo pages are not installed, they link to your own site, there are no local pages set up the same way (no services tab at all in the WP backend in fact), I’d like to use them. Help? in you own RT elements Widget, there are no pages or templates defined either.
In fact, almost every demo page is hosted on your own server and not local. So I can’t actually use many pages you have built, which isn’t helpful at all, given that’s one of the reasons I chose the theme, to save time on the deign and layout of pages.
Can you please create ticket we can help you and fix it right now? Thanks
Already done, just please don’t overwrite any pages already on my hosting as I’ve been editing since yesterday.
Please check we fixed already. Thanks
Thanks, but the categories widget isn’t populating with the links.
Please continue with tickets. Our team can help you. Thanks
Hi, I have an original theme, and if I make a copy of a page, for example, from the Invena “Business Solution” theme, and then try to edit it with Elementor, the page copies incorrectly. This happens with some other themes, not all of them, but it does happen, and it shouldn’t.
Please create ticket to our support our team will be help you. Thanks
Bonjour, J’ai acheté le thème pour la mise en place de mon site internet, cependant lorsque je souhaites ajouter des widgets modèle “Elements RT” cela ne charge pas et la page reste blanche… Merci de bien vouloir m’indiquer une solution. Bonne journée à vous.
Please create ticket to our support we will check it. Thanks
I have changed my website’s hosting and domain(betworksconsulting.africa).
I want to re-register my theme again. Please help.
Please create ticket with your license key. Thanks
I did. Ticket number is #4530
Ok thanks
In how long will that be fixed?
I just need assistance in re-registering the license to the same domain
We already fixed the issues and replied to you. Thanks
Thank you. Also, what does “MODULE NOT FOUND” mean? Slider on the hero section is not showing.
We will check and update you. Thanks
Hi. Have you been able to check on this?
Please check now problem solved. Thanks
how can I edit the off site canvas from the hamburger icon next to get a quote in the header https://www.bid.navigationhosting.co.uk I want to be able to change the logo and contact details.
Found it off canvas in the left hand menu in the dashboard.
Yes, thanks
PRE SALE question. Are there any other “service grid previews” besides the single one I see in the demo? thanks
Yes all the home pages has many services grid. You can check. Thanks
Hi there, so that if I choose “Business One” demo, can i set in home page “services grid” that i see on “Accountent two demo”? Thanks
Yes you can. We have template import option as well. Thanks
OK, so ultimately I can choose a demo (for example “Business One”) and then import an effect I saw on another Inverna demo (for example “IT Solutions demo”) onto this demo. Did I understand correctly? Thanks.
Yes you can. Thanks
the theme seems to be extremly slowing my site down. what can i do about this?
if i disable the themes plugin the site becomes faster
Normally our theme and plugin is optimized. You can use good cache plugin like litespeed. Then minify css and js I hope it will make faster. Thanks
I’ve selected the main page: business-two and want to change the footer. How can I do this? How do I set the selected footer for the entire website, for all pages?
From RTS Header Footer menu you can select your footer then edit on. Bottom of editor you will get option display on where you assign it entire website. Make sure only one footer to make entire website. Thanks
It works, I didn’t notice. Thank you, the template is ok, the work is ok. Thank you
You are most welcome. Don’t forget to 5 star rate us with comments.
I reset my website onestrim.com and I uploaded the theme again; I tried to activates and its not working saying the key has been activated on onestrim.com. How do I reset the key?
Can you please share your purchase key here or send to our support ticket so we can help you. Thanks
cbefbc9f-092e-4c24-b74b-e185b41903f7
Already fixed it. Thanks
Is this theme still supported? I don’t see a way to check on support tickets
Yes it’s supported. What’s the problem you are facing?
I am unable to install the following plugins:
RT Mega Menu
Slider Revolution
During the installation process, the following error appears:
“An error occurred while installing RT Mega Menu” “An error occurred while installing Slider Revolution”
Error message:
cURL error 28: Failed to connect to themewant.com port 80 after 5215 ms: Connection timed out
Can you please create ticket to our support so we can check it? https://reactheme.com/support
how much its google page speed score?
Its depend server and optimize. Since our demo we are using lots of plugin and images. But our thems is well optimized. So when you make wbsite optimize it will work pefectly with good google scrore. Thanks
Hello , Ive bought the theme and installed it, but when I try to change the home page to static page after saving the changes it defaults back to the latest post page. how do i change this ? I initially followed the instructions but its not working. How do I change the home page to the static page if the provided method isn’t working ?
Please create ticket to our support we will check it. Thanks
I cant install the Demo content, where is the xml file?
Inside theme has inc folder. Then you will get demo-conent where you will get all the XML files. Thanks
None of the themes I imported display any images. How can I fix this issue?
Please create ticket to support our team will check it. Thanks
Hi
How do i reset my license please?
Thank you
Hi, from admin under ReacThemes license you can deactivate your license. Thanks
I lost my old website, I need to use it on my new website
Hi, share your old domain name I will reset it form my end. Thanks
I forget it i swear
can you check my license code please?
Share your license code to our support. Thanks
Message sent, Thank you 
Welcome
Hi support, i’ve been trying to activate my theme license with the license that came with the theme but its not working. could you please help me out
Please create ticket here https://reactheme.com/support we will check it. Thanks
Hi Guys, I am not able to install the Mega Menu plugin, please advise?
What’s the issues you are facing? You can create ticket to support we will check it. Thanks
Hello I recently purchased your WordPress theme, but I’m facing an issue when trying to edit pages with Elementor. Each time I attempt to make changes, I get a 404 – Page not found error.
Could you please advise me on how to resolve this problem and use Elementor properly with your theme?
Thank you in advance for your support.
Best regards,
Hi, Please go to Settings -> Permalink then save it with post name select box. Hope it will fix your issues. Thanks for asking.
same problem please I need to edit the home page
Please create ticket here https://reactheme.com/support we will check it. Thanks
Thank you for your professionalism and prompt assistance with my website. Your support is greatly appreciated
It’s my pleasure. Thanks again.
I installed on localhost to test and customize it before going live. After a failed demo import, I removed the installation and tried again, but now I keep getting the message: “Already activated this license!”
Please create ticket with license key we will check it. Thanks
Mega menu option is not available as shown in the documentation
Please go appearance then menu and select your menu. You will get checkbox for enable mega menu. Thanks. If you still problem create ticket we will check it. Thanks